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When a Professional Advisor is Worthwhile
by Paul
A. Merriman
Publisher and Editor
This article is written with do-it-yourself (DIY) investors in
mind. For nearly 20 years, we’ve done our best in our articles to give readers
the knowledge they need to make the right decisions on their own, without paying
professionals for unnecessary advice and hand-holding.
Unfortunately, in the real world, the majority of DIY investors don’t do
nearly as well as the majority of those who use advisors.
| AT ITS CORE, INVESTING IS ABOUT TAKING SMART,
CALCULATED RISKS. |
Full disclosure: We are professional investment advisors, and our business is
built on managing about $300 million of assets for hundreds of clients. We
don’t think what we’re saying is merely self-serving. That is definitely not
our intention. But we’ll let you be the judge of that.
Recently I was interested to learn of the findings of a nationwide study by
Oppenheimer Funds Inc. One conclusion: Investors who use advisors do a better
job at dealing with tough times in the market. The study was conducted last
September over the Internet and surveyed investors with assets of at least
$25,000. Half the subjects had financial advisors, half made their own
decisions.
Responses to a couple of questions were particularly telling, I thought.
Question: Have your investments performed at least as well as the overall
stock market over the past year? Of investors with advisors, 82 percent answered
yes. Of investors without advisors, 62 percent said yes.
Question: Do you expect to be financially comfortable during retirement?
Of investors with advisors, 92 percent said yes. Of those without advisors, only
36 percent said yes.
Question: Do you believe it’s important to diversify a portfolio? Of
those who have advisors, 94 percent said yes; of DIY investors, only 22 percent
answered yes.
That alarms me. It tells me that many investors are more interested in having
easy investments than safe investments.
Apparently, advisors are teaching clients valuable lessons, including the
value of diversification.
Investing may seem simple: Buy low, sell high. What else do you need to know?
Plenty, actually. Tax implications, asset allocation and risk analysis are all
essential ingredients. Yet it is very rare for me to encounter an investor who
understands them and can properly apply them.
I believe that most investors need investment advisors. Unfortunately, of
those who recognize this, far too many wind up with brokers. Brokers often call
themselves advisors, hoping for respectability that they might not have if they
were known as securities salespersons.
If you learn only one thing from this article, let it be this: Brokers are
not advisors, any more than car salespeople are transportation consultants.
Brokers are salespeople.
Brokers are trained, motivated and evaluated as salespeople. Ultimately they
keep or lose their jobs entirely by their own performance in meeting sales
targets and bringing in revenue. If their clients do well, or if their clients
do poorly, that is essentially irrelevant from a business perspective.
A major West Coast brokerage house combed through its clients’ investment
records over a 10-year period and found that investors who took the advice of
the firm’s brokers wound up with lower returns than if they had invested in
certificates of deposit!
You won’t be surprised to know that this study, conducted over a period
that was mostly a bull market, was never released to the public. (I learned of
it from a friend who was an executive of that firm.)
Just as brokers are not advisors, neither are they analysts. Relatively few
brokers are trained to analyze securities or economics. They are trained to pass
tests required for licensing, and then to meet sales objectives.
It’s not that brokers are bad people. Usually they’re easy to like and
eager to please. But brokers work under pressures that make it very hard to put
their clients’ interests first.
Like individual investors, brokers tend to over-estimate their own abilities.
Every so often a study is done that shows a large majority of investors believe
they will outperform the markets. In reality, only a small minority do so over
any length of time. (Take a second look at the answers to the first question on
Page 1. Can nearly everybody beat the market?)
If all these pressures weren’t enough, every broker has a sales manager
breathing down his or her neck. The sales manager’s message: Produce. (That
doesn’t mean produce gains for clients; it means produce sales.)
Some brokers understand the markets quite well. But many have only
superficial knowledge. Next time you talk to a broker, ask for an explanation of
R-square (a statistic that tells how closely any investment typically follows
some reference, often the Standard & Poor's 500 Index) or standard deviation
(a statistical measure of risk).
These are things that every DIY investor needs to know. But investors
aren’t likely to learn about them from brokers.
Unfortunately, most of the DIY investors who recognize that they need help
wind up working with brokers who are motivated to tell clients whatever the
brokers think those clients want to hear. And brokers know that hope and
optimism are much more popular than patience, moderation and caution.
Here’s a true story: Last year we began working for a new client who split
his money half and half. We got to manage $1 million, and he placed an equal
amount with a well-known national advisor whose name is familiar to many
investors. (We’re not naming names here because the point of this story is
about common practices, not just this particular advisor.)
This client was just entering retirement and had a relatively low tolerance
for risk. We concluded – and he agreed – that his primary need was to
preserve his capital instead of trying to make it grow. Our prescription:
moderate growth from a buy-and-hold portfolio of Dimensional Fund Advisors
funds, half in equities, half in bonds.
The other advisor, for whatever reasons, had a different prescription:
aggressive growth through individual stocks.
By the end of 2002, this new retiree had lost about 30 percent of the $1
million he invested in stocks. While he didn’t make money in the DFA portfolio
we manage for him, his losses last year were less than 2 percent.
When we reviewed these results with our client in January, he told us the
other advisor was predicting a 40 percent upturn in the stock market this year,
urging clients not to abandon their stocks.
We got a chance to look at the 30-page market forecast that this advisor sent
to our client. “We expect a stunning 2003 … one of the best years ever for
equity investors,” the report said on its first page.
The report elaborated by saying this advisory firm thinks the evidence
“points to the prospect of a coming massive wall of increased securities
demand” to be created “as global central banks bolster expansionary monetary
policy” while inflation remains in check.
Even if this advisor’s wildly enthusiastic forecast were right and this
client’s stocks participated fully in a 40 percent rally, look where he’d be
at the end of 2003: still down 2 percent. ($1 million that loses 30 percent
turns into $700,000. When that gains by 40 percent, it grows to $980,000.)
For comparison’s sake, assume the equity part of his DFA portfolio
participated in a 40 percent rally while the fixed-income side just broke even.
The client’s initial $1 million would be up 17.6 percent to nearly $1.18
million.
With a much more likely 10 percent stock market gain this year, his stock
portfolio would be worth $770,000 and his DFA portfolio would be worth $1.03
million.
A less likely scenario, but still quite possible, would be a repeat of last
year: He loses 30 percent in his stock portfolio and 2 percent in his DFA funds.
Result: His stocks are worth $490,000 (requiring a gain of more than 100 percent
to break even) and his DFA funds are worth $960,400.
Lesson #1: Hope and optimism are very different from real results.
Lesson #2: Be careful how you choose an advisor.
It’s easy to find someone you are comfortable with. But when your money and
your financial future are at stake, there are things much more important than
comfort.
Most important, find somebody who does not have a conflict of interest with
you. You want an advisor who has no financial incentive to put you into some
specific investment in order to make a commission, please the boss or win a
“top producer” award that comes with a free cruise or a week in Hawaii.
You want an advisor who is free to conclude, if it’s true, that the best
place for your money is in a money-market fund or Treasury bills. Any
commissioned salesperson who regularly did such a thing would soon be out of a
job.
And look for an advisor who’s able and eager to talk to you about risk, and
how much of it you should take on.
At its core, investing is about taking calculated, smart risks. If you manage
your risks and manage your emotions, the rest will take care of itself. Look for
somebody who understands that and who will help you manage those things.
Finally, next time you are tempted by optimistic predictions and feel
desperate about making money in the market, remember the fable of the tortoise
and the hare. The hare will win some short races. But as our client’s $700,000
stock portfolio demonstrates, the hare may also spend quite a bit of time
exhausted on the sidelines.
Source: http://www.fundadvice.com
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